The use, purchase or contracting of the products and / or services offered on implies acceptance of the following general conditions of sale. Purchases made on this website are subject to current regulations. The general contracting conditions set out in this document apply to all commercial transactions carried out through the website, with its registered office at Joan Monjo i Pons, 413 - 08350 - Arenys de Mar - Spain- and with NIF 39910104K.

Òscar Novell-Monfort, representing,
guarantees that it will process personal data in compliance with Organic Law 15/1999, of 13 December on the protection of personal data (LOPD) Royal Decree 1720/2007, of 21 December, by which
the Regulations for the development of the Organic Law are approved
15/1999 (RLOPD), and the legislation on services of the
information society and electronic commerce (LSSICE).
To this end, we have adopted technical measures and
organizational security in your facilities, systems and
files. To buy items from Der Fuchs, you will need customers
provide personal data, which must be true,
accurate, up-to-date, and complete. By registering in
acceptance of the conditions of purchase, the Customer is considered legally informed and allows Der Fuchs to store and process the personal data provided in the register, the
derived from the use of the service (data obtained from purchases),
as well as the results of computer processes for the purpose
to provide the service requested by the customer and make it part of the commercial plan, for which segmentations will be performed on their data, market studies, and profiling, derivatives
or not from the analysis of their buying habits; treatment that
will allow you to apply additional benefits, discounts and offers to the
customer and receive promotional communications, shipping, for
electronic means or not is expressly authorized upon request
registration in the service. Being an essential norm on our part
security and the guarantee and protection of the privacy of our
customers, it is advisable for the customer to read the
Privacy and Data Protection applies to all data of the
our customers, which can be found at the bottom
of this page.

By using this website and placing orders through it you agree to: 1. Use this website only to make legally valid inquiries or orders. 2. Do not place any false or fraudulent orders. If it could reasonably be considered that an order of this nature has been placed we will be authorized to cancel it and inform the relevant authorities. 3. Provide your e-mail address, postal address, and/or other contact details in a truthful and accurate manner. You also agree that we may use this information to contact you. If you do not provide us with all the information we need, we will not be able to place your order. By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to sign contracts.

All product orders are subject to their availability. In this sense, if there are difficulties with the supply of products or if there are no items left in stock, we reserve the right to provide you with information on substitute products of equal or higher quality and value that you can order. If you do not wish to place an order for these replacement products, we will refund any amount you may have paid.

Shipments of items will be made through the courier company selected by us. Items will be sent to the delivery address that the Customer has indicated to us at the time of placing the order. The order will be delivered within a period that will depend on the shipping method. Orders will be sent to the delivery address that the Customer has given in their registration form, so it is important that the Customer pays attention at the time of placing the order, as it will not be able to modify the data delivery address. Der Fuchs will not be held responsible in the event that the delivery address is incorrect or incomplete. Once we have shipped your order, you will receive an email with the shipping notification and tracking number. Shipping costs will be borne by the customer and will be clearly detailed during the order process.

The price of each product will be stipulated at all times on our website, except in case of manifest error. Although we try to make sure that all the prices listed on the page are correct, errors may occur. If we discover an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, the order will be considered canceled and you will be refunded in full the amounts that have been paid. We will not be obliged to supply any product at the wrong lower price (even if we have sent you the Shipping Confirmation) if the error in the price is obvious and unequivocal and could have been reasonably recognized by you as the price Incorrect. The prices on this website include VAT (for purchases in Spain), but exclude shipping costs, which will be added to the total amount. Prices are subject to change at any time, but (except for this suspension) any changes will not affect orders for which we have already sent you a confirmation. Once you have made your purchases, all the items you want to buy will have been added to your cart and the next step will be to process the order and make the payment. The applicable VAT rate will be the one legally in force at any given time depending on the specific item in question.
Our website has the SSL encryption certificate that guarantees the security of all online payments.

Our customers within 14 calendar days of receipt of the order may cancel the order in full by sending an email to notifying the cancellation which must reflect as a matter: Order cancellation notice. After receiving your email canceling the order, we will send the Customer an email with the cancellation number.

The cancellation fee is applicable as long as the items are not returned in the same conditions in which the Customer received them, together with their complete original packaging, labels, and any other accessories related to them. The only address where the articles will be received will be Oscar Novell Monfort - C/Joan Monjo i Pons, 413 - 08350 Arenys de Mar. We recommend that the Customer use a secure and follow-up method for sending the canceled order, as the Customer will be responsible for any damage caused to the items until we receive it. It is also recommended that the Customer keep the receipt of the shipment of the canceled order, in the event of possible events.

Upon receipt in the warehouse of the canceled order, we will determine if the items we have received are in the same condition in which they were sent to you. Items that have been returned damaged, incomplete, damaged, used, dirty, or out of time will not be refunded and will be made available to the sending Customer and forwarded to postage due. If the conditions set out above are met with regard to deadlines, communications and, where applicable, the status of the items, the amount of the order to the customer will be refunded within a period not exceeding 30 days.

The amounts paid for those products that are returned due to a defect or defect, when it actually exists, will be refunded in full, including delivery costs incurred to deliver the item. The return will be made on the same means of payment that was used to pay for the purchase. The rights recognized by current legislation are safe.

Der Fuchs uses cookies in order to improve its services, facilitate navigation, maintain security, verify the identity of the User, facilitate access to personal preferences, and monitor their use of the Store. Cookies are files installed on the computer's hard drive or in the browser's memory in the folder preconfigured by the operating system of the User's computer to identify him. 4.2 If the User does not wish a cookie to be installed on their hard drive, they must configure their Internet browsing program in order not to receive them. Likewise, the User may destroy cookies freely. In the event that the User decides to deactivate cookies, the quality and speed of the service may decrease and he will even lose access to some of the services offered in the Store.